Inbound calls, from answer to action.
Explore AI reception, connected calendars and human handoffs.
Explore inbound callingSee an AI-to-human call handoff.
A caller asks for Mike. The agent announces the transfer, plays hold music and introduces the person taking over. Watch the actual Assistable recording.
- 0:43
The caller asks for a person
The assistant greets the caller, who asks to speak with Mike.
- 0:57
The transfer starts
The assistant announces the handoff. Hold music plays while the call connects.
- 1:20
The conversation continues
The assistant introduces Mike, then the two people speak.
Recorded in June 2026. This demonstration shows the caller’s side of a configured transfer; the receiving person’s private briefing is not separately audible.
Test the handoff your business needs.
Use the recording as a starting point. In your own configured workflow, check the successful transfer and the paths that need a fallback.
- Choose the transfer destination and the conditions that trigger it.
- Verify what the caller hears while waiting and when the person joins.
- Listen on the receiving side to confirm the intended briefing.
- Test no answer, voicemail and an unavailable destination. Confirm what happens next.
The conversation.
Excerpt from YouTube’s English auto-generated captions. Speaker labels and punctuation are added for readability. Hold music and closing reactions are omitted.
AI agent
Hi, this is Haley with Assistable. How can I help you today?
Caller
Can you do me a favor?
AI agent
Of course. What do you need help with?
Caller
Can you transfer me to Mike?
AI agent
One second while I transfer you to Mike.
AI agent
This is Haley with Assistable and I have Mike on the line for you. You can go ahead and talk now.
Let’s work through your call flow.
Bring your routing, briefing and fallback requirements. We’ll help define the deployment.