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Get the right instrument set to the right OR.

Give operating-room coordinators one place to request equipment and see who has it. The agent coordinates with sterile processing and transport, while hospital staff confirm readiness and receipt.

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See the surgical logistics workflow

Pilot one instrument route with perioperative staff

Capture the set, room, and required time

Use an approved request format to identify the instrument set, destination OR, and delivery deadline. The workflow can start with equipment and room identifiers alone.

Get an acknowledgment at each handoff

Route the request to sterile processing, then to transport once staff confirm readiness. If a team cannot confirm the set or meet the deadline, alert the designated coordinator.

Close the request on receipt in the OR

Record the receiving team’s confirmation and notify the OR coordinator. A missing acknowledgment stays open for staff follow-up.

Local deployment with hospital oversight

Our forward-deployed engineers can deploy and operate the stack locally with Microsoft Entra ID for staff access. We scope interfaces, retention, downtime procedures, and the SLA with hospital IT, and agree the BAA before workflows handle protected health information.

Review security and data terms

Confirmed deliveries before the required time

Compare the staff-recorded receipt with the requested deadline. Review late sets, missing acknowledgments, and how long a coordinator waited for an escalation.

Hospital logistics questions

Can a hospital pilot instrument-set tracking without patient details?

Yes. The logistics pilot can use the set identifier, destination operating room, and required delivery time. Sterile processing confirms readiness, transport acknowledges the handoff, and OR staff confirm receipt. The teams can test the route using equipment data alone.

Surgical logistics example

What happens if an instrument set misses a handoff?

A missing acknowledgment leaves the equipment request open. The workflow alerts the designated coordinator, who can contact sterile processing or transport. Count the set as delivered only after the receiving OR team records receipt.

Configure workflow alerts

What do hospital IT and privacy teams review before a local deployment?

Scope the host environment, Microsoft Entra ID access, approved interfaces, retention, downtime procedures, and service-level agreement. Identify any protected health information in the proposed workflow and put a business associate agreement in place before the workflow handles it.

Security and data-handling information

Trusted by businesses worldwide

Join over 133.9k installs in over 109 countries on KPI-driven agent deployments

  • 5 out of 5 stars

    My clients are getting incredible results. My churn is lower than ever.

    Hannah Newman
  • 5 out of 5 stars

    The big plus is control. You can shape how the agent behaves and adjust fast when something isn’t converting.

    Jamie W
  • 5 out of 5 stars

    Great product backed by even better leadership!!! Love assistable and what they have built.

    Kyle Weaver
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  • 5 out of 5 stars

    I have been using Assistable for about 10 months, and it has changed my business and the businesses of my clients.

    Travis Holzem
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    With or without GHL this is one of my favorite tools to use.

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    The conversational quality and flexibility are amazing. I know I am only using a small fraction of what's available, but it's awesome!

    Eric Kneller
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    Assistable has the perfect blend of capability and usability. You get advanced functionality without having to be super technical.

    Paul Timpson
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    Assistable AI was the best decision we have made for our company in a long time.

    Get Amplified Marketing
  • 5 out of 5 stars

    Been using Assistable.ai for several months, and it has completely changed the way I run my business.

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  • 5 out of 5 stars

    This has been the most straightforward integration yet. Easy to understand tutorials and instructions.

    Annette Merriman
  • 5 out of 5 stars

    Assistable.ai - is super easy to set up, you can launch a voice or chat assistant for any business in minutes.

    K C
  • 5 out of 5 stars

    The software is easy to use and very capable. It’s definitely the leader out of all the different platforms I’ve used.

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    Assistable has been a game changer for my business and is way easier to use than VAPI, Relay or any other voice AI provider.

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    We love using assistable.ai. They make it so easy to get started with voice ai prompt development.

    Pam Vinje- Small Screen Produc
  • 5 out of 5 stars

    There is no better conversational AI voice bot. There are a ton of players in the space but assistable leads the pack.

    Lowe Smith
  • 5 out of 5 stars

    Stoked with what we have been able to build and deliver in a short time. Highly recommend.

    Jesse
  • 5 out of 5 stars

    Im in the gym space and works great for setting appointments, answering faqs and follow ups via voice and chat.

    Andrew Cruz
  • 5 out of 5 stars

    their availability in answering questions, help in solving my problems and providing a forum for like-minded users to share successes and even failures.

    Murv Berry
  • 5 out of 5 stars

    It combines voice and AI chat so that any business can have its own sales department without missing out on opportunities.

    Ignacio Piaggio
  • 5 out of 5 stars

    Having Assistable by my side has been a game changer. If your looking for the REAL deal AI this is it.

    Joel M
  • 5 out of 5 stars

    I highly recommend this software if you need AI Voice and chat for your business or agency.

    Sherm Stevens
  • 5 out of 5 stars

    One of the best AI app, community and overall tool that I used so far! Let's GO!!!!!

    German German
  • 5 out of 5 stars

    This is the easiest voice chat to get up and running with natural sounding voices.

    L.Perry
  • 5 out of 5 stars

    Assistable.ai provided the most frictionless pathway fro small business owners to hit the ground running.

    Rico Brown
  • 5 out of 5 stars

    Amazing tool! Assistable is the best of the market!

    Felipe Leite
  • 5 out of 5 stars

    Good & useful snapshots.

    Soumyen Giri
  • 5 out of 5 stars

    Assistable is top notch and by far the best ai voice and chat company i have ever seen.

    Tyler Vanarkel
  • 5 out of 5 stars

    Assistable.ai has been a fantastic platform to work with.

    Ron Harmon
  • 5 out of 5 stars

    Bernie is one of the most experienced professionals in his field. Amazing service, 10/10 would recommend.

    Sebastian
  • 5 out of 5 stars

    Great platform, easy to use and support has helped me solve any issues that have come up.

    Orion Rodgers
  • 5 out of 5 stars

    Love using Assistable. It's been a game changer for my business and for my clients.

    Bruce Young
  • 5 out of 5 stars

    Support has been responsive, the product keeps improving, and it’s helped us move faster on automation projects than we could have on our own.

    William Zimmerman
  • 5 out of 5 stars

    I’ve been with Assistable AI since day one, and it’s been nothing short of an incredible journey.

    Johnny Lavene
  • 5 out of 5 stars

    They thought of everything. So easy to manage assistants and clients.

    Michael copeland

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