Connect HighLevel, calendars and your own APIs. Give agents the context to answer, the tools to act and a clear path into the systems your team already uses.
Your agent, connected.
From customer context to the next action.Look up the context your customer needs.
Book a time or update a record through a configured tool.
Pass the outcome to your next workflow.
Use a built-in connection, configure your own API workflow or run with Assistable Direct. Choose the approach that fits your stack.
Connect authorized HighLevel subaccounts for inbound calls, outbound follow-up and appointment booking. Agents use contact context, update details and book into connected calendars with the appropriate tools.
Let an agent look up an order, update a CRM record or open a support ticket through a configured HTTP tool. Define the endpoint, credentials and inputs, then return the result to the conversation.
Connect scheduling to the conversation. Scope availability, booking and changes around your calendar provider, account type and required appointment details.
Assistable Direct keeps contacts, conversations and messages in Assistable. Use the v3 API and custom tools to connect your own application without requiring a HighLevel account.
Use a built-in connection where it fits. Configure API workflows around the systems and processes that make your business yours.
Choose the target subaccount, authorize its connections and map the fields each action needs. Give tools only the credentials and permissions required for that task.
Use test records to verify a lookup, an update and a booking in the destination system. Check missing fields, expired access and an unavailable endpoint before releasing the flow.
Release the tested agent flow. Confirm the live tool assignments and destination accounts, then start with a controlled set of conversations.
Review the conversation alongside its tool result and destination record. Confirm that a successful conversation also produced the intended business action.
Give your team the setup instructions, access requirements and API details behind each workflow.
No. Assistable offers a built-in HighLevel connection and Assistable Direct, which stores contacts, conversations and messages in Assistable. Direct supports the v3 API and custom tools without a HighLevel account. Booking needs a separate check: the public v3 Appointments resource is currently HighLevel-scoped.
Yes. HighLevel has a built-in connection. Other systems can connect through configured API tools and webhooks where the required endpoints and permissions are available. We will scope the actions and data mapping with your team.
Built-in connections still require your account authorization and setup. Custom API workflows require endpoint configuration, credentials, data mapping and validation. We will confirm which approach fits each system before deployment.
Configure a custom tool with your ticket endpoint, credentials and required fields. Instruct the agent when to use it and what details to confirm first. Test with a sample conversation, inspect the tool response and verify the ticket in your system. A configured endpoint and the required API permissions are necessary.
Yes. Use the public API at api.assistable.ai/v3 with a scoped API key. Select the target subaccount using X-Subaccount-Id and grant the resource and action scopes your integration needs. The documentation includes an interactive reference, TypeScript and Python SDKs, a CLI and an MCP server.
Yes. Test tool requests and draft agent flows before publishing, using test accounts or endpoints for actions that change data. Published flow versions and working branches let your team prepare changes separately from the live flow.
Define what the agent should do when a tool cannot complete its task, such as request missing information, offer a follow-up or escalate to a person. Test that path alongside the successful one. Retry behavior differs by integration, so verify the destination record before repeating an action that could create a duplicate.
Walk us through your systems and workflow. We’ll map the connections, access and rollout with your team.
