# Turn website interest into a sales conversation.

Product: Widgets

Put an AI assistant, useful resources and inquiry forms in a branded website widget. Help visitors find answers and take the next step on your site.

Interactive product examples use illustrative data; changes remain on the page.

## From a service page to a qualified inquiry.

Give a visitor a useful entry point while they are exploring your offer, with an assistant and actions connected to the next step.

### Welcome the right question

Configure the widget's appearance, greeting and supported home actions. Direct visitors toward a conversation, resource or inquiry form.

### Help the visitor establish fit

The assigned assistant answers from its business knowledge and asks for the service, location and details relevant to the inquiry.

### Connect the next step

Use assigned booking tools to arrange an appointment or a configured form to capture the inquiry at its connected destination.

## Give visitors a clear way forward.

### A conversation within the website

Install the generated embed so a visitor can ask a question while considering the service or product in front of them.

### An entry point that fits your brand

Use supported appearance and greeting settings to connect the website experience with the assistant behind it.

### Content alongside customer help

Chat Widget V2 can bring selected Home, Messages, News, Roadmap and Help areas together, with actions for the tasks visitors need.

## Connect the experience behind the embed.

The widget supplies the entry point. Its assigned assistant, forms and connected actions determine what happens next.

### Purposeful collection

Choose form fields for a defined purpose, map their destination and apply the notices and optional permissions your website needs.

### Shared-agent scope

A knowledge or tool change can affect every widget using that assistant. Review the shared configuration and the route to human help.

### The right widget capabilities

V2 features and browser voice depend on account access and widget type. Browser voice also requires a configured voice agent, HTTPS and microphone permission.

## Product capabilities and architecture

Assistable Widgets embed an assigned AI assistant on your website. Configure the appearance, content and entry points for chat and, on supported accounts, browser voice, then install the generated embed.

### Your brand. A more useful front door.

### Branded chat entry

Configure the supported appearance, greeting and suggested prompts around your site. The assigned assistant brings the knowledge and tools behind each reply.

### Content alongside conversation

Chat Widget V2 supports selected Home, Messages, News, Roadmap and Help areas. Give visitors useful resources without making them search the whole site.

### Actions and lead forms

V2 home actions can start a conversation, open a page or display a configured form. Create distinct entry points for inquiries, support and resources.

### Optional browser voice

Eligible widgets let visitors speak with a configured voice agent through the browser, with microphone permission on an HTTPS website.

### A small embed with your agent behind it.

Manage the website experience in the widget editor and conversation behavior in the assigned assistant.

### Generated website installation

Add the generated embed to your site and manage the saved widget configuration in its editor.

### Shared knowledge and tools

The assigned assistant supplies business information and actions, shared across suitable entry points.

### Connected destinations

Forms use configured fields and mappings. Chat actions use connected tools to carry the enquiry into your systems.

## Operating controls and references

### A visitor experience you can account for.

Keep the collection of information and the route to your team clear.

### Purposeful data collection

Choose form fields for a defined purpose and configure their destination mappings. Apply the policies and optional permissions your website requires.

### A human or fallback route

Set the supported handoff experience and a useful response when the agent cannot complete a request.

### Shared-resource awareness

Changes to an assistant's knowledge or tools can affect every widget using it. Review that scope before updating a shared agent.

- [Website chat installation](https://docs.assistable.ai/v3/guides/widgets/install-chat)
- [Chat Widget V2 and browser voice](https://docs.assistable.ai/v3/guides/widgets/chat-widget-v2)
- [Recorded website chat setup](https://www.assistable.ai/resources/website-chat-agent)

## Connect the next part of your workflow.

- [Chat AI](https://www.assistable.ai/solutions/chat-ai): Qualify, book and support through customer messaging.

- [Cards & artifacts](https://www.assistable.ai/solutions/cards-and-artifacts): Turn tool results into branded visual cards.

- [RAG](https://www.assistable.ai/solutions/rag): Ground agent answers in your services, policies and content.

## Widgets questions.

### How is the widget installed?

Create the widget, assign its assistant and configure its appearance and actions. Add the generated embed to your website's custom-code area, then publish the website.

### Can website visitors speak with the agent?

Yes, on a supported widget with browser voice enabled. It requires a configured voice agent, HTTPS and microphone permission from the visitor. Availability depends on account access and widget type.

### Can the widget collect leads and show help articles?

Chat Widget V2 supports content areas and home actions, including configured forms. Set up the fields, destination mappings and content for the inquiries you want it to handle.

### Can several widgets use the same agent?

Yes, where the account supports those assignments. Each widget can provide its configured entry experience, while changes to shared assistant knowledge and tools affect the widgets using that agent.

## Give your website a better next step.

Show us where visitors hesitate. We will help design the questions, resources and inquiry path that belong on that page.

[Talk to sales](https://www.assistable.ai/contact)

Source: https://www.assistable.ai/solutions/widgets