# Get the right instrument set to the right OR.

Audience: Hospital Systems

Give operating-room coordinators one place to request equipment and see who has it. The agent coordinates with sterile processing and transport, while hospital staff confirm readiness and receipt.

[See the surgical logistics workflow](https://www.assistable.ai/solutions#medical-logistics)

## Pilot one instrument route with perioperative staff

### Capture the set, room, and required time

Use an approved request format to identify the instrument set, destination OR, and delivery deadline. The workflow can start with equipment and room identifiers alone.

[Flow Builder](https://www.assistable.ai/product/flow-builder) · [Tooling](https://www.assistable.ai/product/tooling)

### Get an acknowledgment at each handoff

Route the request to sterile processing, then to transport once staff confirm readiness. If a team cannot confirm the set or meet the deadline, alert the designated coordinator.

[Automation](https://www.assistable.ai/product/automation) · [Observations](https://www.assistable.ai/product/observations)

### Close the request on receipt in the OR

Record the receiving team’s confirmation and notify the OR coordinator. A missing acknowledgment stays open for staff follow-up.

[Tooling](https://www.assistable.ai/product/tooling) · [Analytics](https://www.assistable.ai/product/analytics)

## Local deployment with hospital oversight

Our forward-deployed engineers can deploy and operate the stack locally with Microsoft Entra ID for staff access. We scope interfaces, retention, downtime procedures, and the SLA with hospital IT, and agree the BAA before workflows handle protected health information.

[Review security and data terms](https://www.assistable.ai/trust)

## Confirmed deliveries before the required time

Compare the staff-recorded receipt with the requested deadline. Review late sets, missing acknowledgments, and how long a coordinator waited for an escalation.

## Hospital logistics questions

### Can a hospital pilot instrument-set tracking without patient details?

Yes. The logistics pilot can use the set identifier, destination operating room, and required delivery time. Sterile processing confirms readiness, transport acknowledges the handoff, and OR staff confirm receipt. The teams can test the route using equipment data alone.

[Surgical logistics example](https://www.assistable.ai/solutions#medical-logistics)

### What happens if an instrument set misses a handoff?

A missing acknowledgment leaves the equipment request open. The workflow alerts the designated coordinator, who can contact sterile processing or transport. Count the set as delivered only after the receiving OR team records receipt.

[Configure workflow alerts](https://www.assistable.ai/product/automation)

### What do hospital IT and privacy teams review before a local deployment?

Scope the host environment, Microsoft Entra ID access, approved interfaces, retention, downtime procedures, and service-level agreement. Identify any protected health information in the proposed workflow and put a business associate agreement in place before the workflow handles it.

[Security and data-handling information](https://www.assistable.ai/trust)

[Talk to sales](https://www.assistable.ai/contact)

Source: https://www.assistable.ai/solutions/hospital-systems